Shipping policy

 

Shipping Policy

1. Processing Time: Orders are processed and shipped within 3 business days (Monday-Friday, excluding holidays) from the date of purchase. Orders placed after 3pm will be processed the following business day.

2. Shipping Rates and Methods: We offer the following shipping methods within [country/region]:

• Standard Shipping

Shipping rates are calculated at checkout based on the weight and dimensions of the items in your order and the shipping method chosen.

3. International Shipping: We currently do offer international shipping. For international orders, customs duties and taxes may apply according to your country's import laws. These fees are not included in our shipping charges.

4. Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the link provided in the email.

5. Shipping Address: Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

6. Delivery Issues: If you experience any issues with the delivery of your order, please contact the shipping carrier directly. We are not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order.

7. Returns Due to Shipping Issues: If your order is returned to us due to an incorrect address provided by you, refused delivery, or unclaimed package, we will issue a refund for the product(s) minus the shipping cost incurred to return the package to us.

8. Holiday Shipping: During peak holiday seasons, processing and shipping times may be slightly longer than usual due to high order volumes. We appreciate your patience during these times.

9. Contact Us: If you have any questions about our shipping policy, please contact us at info@bymariaisabel.com